How do I return or exchange my equipment?
Our Terms and Conditions currently state that we do not accept returns or exchanges. However, we always want to ensure we provide our customers with the highest level of customer [...]
How do I troubleshoot my equipment?
In our Client Portal are operational manuals, including sections on troubleshooting. You may also open a support ticket with our Support Team through the Client Portal and a representative will [...]
How do I order replacement parts?
You can email support@precisionextraction.com or call (855) 420-0020 x2. Current customers can also submit a support ticket via the Client Portal for a parts request.