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How do I return or exchange my equipment?

Our Terms and Conditions currently state that we do not accept returns or exchanges. However, we always want to ensure we provide our customers with the highest level of customer [...]

precisionextraction2020-12-14T10:46:20-05:00December 11th, 2020|Categories: Support|

How do I troubleshoot my equipment?

In our Client Portal are operational manuals, including sections on troubleshooting. You may also open a support ticket with our Support Team through the Client Portal and a representative will [...]

precisionextraction2020-12-14T13:10:38-05:00December 11th, 2020|Categories: Support|

How do I order replacement parts?

You can email support@precisionextraction.com or call (855) 420-0020 x2. Current customers can also submit a support ticket via the Client Portal for a parts request.

precisionextraction2020-12-14T10:45:37-05:00December 11th, 2020|Categories: Support|
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CORPORATE HEADQUARTERS:
2468 Industrial Row Dr | Troy, MI 48084

CALIFORNIA SHOWCASE:
2230 S Fairview St | Santa Ana, CA 92704

Visits to all company locations by advance appointment, please call.

Phone: 855-420-0020
Email: info@precisionextraction.com
Support: support@precisionextraction.com

* Actual amount of material per run and recovery times on any Precision® extraction
system varies depending on composition, cut and moisture of input material, humidity and environmental factors, processing temperatures and operator experience.

† Regulatory compliance is always subject to local codes and regulations,
including but not limited to those related to solvent storage and fire marshal approval.

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